Terms & Conditions

Welcome to Xiona Travel. By accessing or using our website and purchasing our outdoor and travel products, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms govern your use of the Xiona Travel website and your transactions with us. We reserve the right to update or change these terms at any time without prior notice. Continued use of the website after changes signifies your acceptance of those changes.

2. Products and Availability

All products displayed on our website are subject to availability. While we strive to keep our listings accurate, we cannot guarantee that all items are in stock at the time of purchase. We reserve the right to modify product details, pricing, and availability at any time.

3. Pricing

All prices listed on our website are in local currency and inclusive of applicable taxes unless stated otherwise. We reserve the right to adjust pricing without prior notice.

4. Order Process

Orders are placed through our website by submitting your contact and shipping details. Once your order is received, you will get a confirmation message. Orders are considered final only after our team verifies and accepts them.

5. Payment Method

We currently offer Cash on Delivery (COD) as the only payment option. You must pay the full amount in cash to the delivery agent at the time of product delivery. No online or advance payments are accepted.

6. Shipping

We aim to process and deliver orders within the estimated shipping time provided during checkout. However, delays may occur due to unforeseen circumstances. Please refer to our Shipping Policy for detailed information.

7. Returns and Refunds

We accept returns only under specific conditions such as damaged or incorrect items. You must contact us within 7 days of receiving the order to initiate a return. Please review our Return and Refund Policy for more information.

8. Use of Website

You agree not to misuse our website for any unlawful activities. Any attempt to harm, disrupt, or gain unauthorized access to our system is strictly prohibited and may result in legal action.

9. Limitation of Liability

Xiona Travel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product in question.

10. Contact Us

For any questions or concerns regarding these terms, please contact us at:

Email: [email protected]