Privacy Policy

At Xiona Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect personal details such as your name, phone number, email address, and shipping address when you place an order or contact us. This information is used solely for processing your orders, improving our services, and communicating with you about your purchase.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Respond to your inquiries

• Send occasional updates about new products or offers (only with your consent)

• Improve our website and service offerings

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is shared only with necessary service providers (delivery partners) to complete your order.

4. Cookies and Tracking

Our website may use cookies to enhance user experience and gather anonymous data about website traffic and interactions. You can disable cookies in your browser settings if you prefer not to share this data.

5. Cash on Delivery

Please note that we currently offer only Cash on Delivery (COD) as our payment method. No financial or banking details are collected or stored by us.

6. Data Security

We implement appropriate measures to protect your data against unauthorized access or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure.

7. Opt-Out Instructions

You may opt out of receiving promotional emails or updates from us at any time. Simply email us at [email protected] with the subject line “Opt-Out,” and we will remove your contact from our marketing list.

8. Contact Us

If you have any questions or concerns regarding this privacy policy or your data, please reach out to us at:

Email: [email protected]